I can't open a .docx or .docm file!

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Microsoft Word 2007 is using a new file extension, *.docx, as its default for new documents. This new format, along with *.docm, are incompatible with older versions of Microsoft Word.

There may be times when you must view a *.docx or *.docm file. If you are using Microsoft Office 2000, 2002 or 2003, you will need to install the Microsoft Office 2007 Compatibility Pack. Users of earlier versions of Microsoft Office cannot use the Compatibility Pack. If you are using an older version of Word, we recommend that you contact the author of the document and have them convert it into a different format (.doc or .pdf).

  1. Go to http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en
  2. Download the Microsoft Office 2007 Compatibility Pack

You can read more about the Compatibility Pack at http://office.microsoft.com/en-us/word/HA100444731033.aspx

Last updated: 7/6/2007 8:24:00 AM


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